Background

Over twenty-five years of successful leadership in running companywide operational functions in different types of distribution Centers. Skilled individual with project management experience that shows the ability to lead the functional departments to meet on time delivery of good and services to customers. I am a self-starter and strong independent who is adaptable to changing circumstances in the work environment and excels at analyzing processes and procedures to generate new ideas that will improve efficiencies and productivity

Job experience

• April 2018 - February 2020
  Operation Manager
  Boss Audio Systems
  

  Oxnard, CA, USA

  Boss Audio Systems, Oxnard, CA
  Operation Manager 2018 -2020
  Responsible for handling the daily operations of the warehouse, including freight, shipping, receiving, order Processing and Inventory controls. Responsible for continuous improvement processes across warehouse functions to provide impeccable customer service to our clients (Big box stores: Walmart, Sam’s club, Amazon, Big 5, etc.…) while maximizing productivity and efficiencies.
  • Managed warehouse operations by applying Good Management Practices, providing directions to staff, training personnel on key skills, managing inventory, and optimizing costs while consistently meeting and exceeding customer service standards.
  • Ensured the accuracy of all products received from vendors and shipments to customers. Investigate and reconcile discrepancies in inventory, and inventory management process.
  • Ensured warehouse met all local/federal government guidelines, regulations and company standards for Best Practices, safety, efficiency, and cleanliness. Established a safety program with the EEPA group to enhance the safety of the company.
  • Responsible for continuous improvement of operational processes and documentation of written procedures to ensure workers ability to perform their jobs.
  • Developed key metrics (KPI) to measure and control warehousing activities through regular monitoring of finished work based on schedules and assignments.
  • Monitored staff attendance, to ensure appropriate coverage to manage the daily demands of orders. Responsible for annual Motivating staff, performance reviews, recruitment, discipline or termination of employees.
  • Proactively evaluated warehousing support systems and processes and improved the efficiency and accuracy of all warehousing activities which minimize cost and maximize productivity.
  • Maintained physical condition of warehouse by planning and implementing new or revised layouts to accommodate the new shipments and established scheduled PMs to ensure all the equipment is in good working conditions.
  • Expanded shipping capacity to support growth in direct to consumer fulfillment by staggering hours to cover a ten hours shift minimizing the cost of over time.
  • Responsible for coordinating the set up and logistics for all industry trade shows and Manage the fabrication department to ensure all displays were delivered on time.
  • In charge of Operation budgetary oversight and assisted CFO in planning and administering annual budget.
  Achievements:
  • These improvements and processes and managing the overtime allowed saving of $162,000 a year.
  • We were able to reduce the footprint by getting rid of a second warehouse (45,000 feet) saving the company $210,000 / year.
  • Assisted in implementing SouthWare ERP System for the company, providing key support while creating training manual for employees to assimilate to the system.
  

• June 2001 - December 2017
  Director of Operations
  Align Aerospace
  

  Chatsworth, CA, USA

  Director of Warehouse Operations /VMI Implementation. Align Aerospace LLC - Chatsworth, CA - 2008 to 2017
  As the Director of VMI Operations I was responsible for the daily operations (picking, packing, kiting, inventory control, receiving, shipping and implementation of new VMI programs within the United States and abroad. Overseeing a group of 38 employees. My responsibilities range from budgeting, risk management, inventory control, logistic warehouse management, Safety, leadership development of operation managers within the organization, ISO9001 and AS9100C compliance for the distribution departments including the Forward Stocking locations.
  • Responsible for continuous improvement of operational processes and documentation of written procedures to ensure workers ability to perform their jobs.
  • Visited customer sites during contract negotiations to design the VMI (Vendor Management Inventory) program based on their needs and forecasted demands.
  • Managed expenses related to the overall operations and responsible for the upkeep of the facility and equipment.
  • Responsible for annual performance reviews, recruitment, discipline and termination of employees.
  • Traveled 30% of the time to visit the off-site locations to perform audits that ensured compliance to all processes and procedures and perform bin audits at customer sites to ensure full functionality of VMI programs.
  • Reviewed potential new programs with contract departments, sales and program managers.
  • Assisted VP of Operations in planning and executing the annual budget.
  • Responsible for developing, implementing and maintaining departmental and individual goals and performance measurements.
  • In control of maintaining training records related to AS9100C and ISO9001 requirements for operational employees.
  • Actively motivates direct reports and team/project members.
  • Work closely with sales, quality department, purchasing and program managers to meet customer services expectations through order fulfillment and cost-effective delivery.
  Achievements:
  • Excellent knowledge of the SAP- ERP system. I played a key role as an SME (Special Material Expert} in implementing SAP system at the company headquarters as well as rolling it out to off sites globally.
  • Created training manuals to facilitate SAP training for employees at the distribution centers and FSLs worldwide.
  • Developed operational functions essential for increasing productivity to continue to meet customer's demands while achieving 99% on time delivery.
  • Produced plans for retaining talent inside the organization to advance leadership and strengthen the operational team.
  • Tracked weekly metrics reports to measure production goals throughout the operation are being achieved. including all the FSL (Forward Stocking Location)
  • Responsible for implementing new VMI programs (Vendor Management Inventory) at customer sites and standalone sites throughout the USA and abroad.
  • Monitored company policies and developed new operational procedures for the company to comply with regulatory agencies.
  • Implemented OPM (Oregon Productivity Matrix) to keep track of the productivity of the employees.
  • Developed new Master Data verification process utilizing Excel spreadsheet to quickly verify data accuracy across multiple database platforms in the system.
  

• April 1993 - June 2001
  Distribution Manager
  General Wax and Candel
  

  North Hollywood CA

  A Candle Manufacturer with year-round and seasonal operation schedules and annual sales of $ 20 million. The customer base is diverse, ranging from small stores, churches, and large customers such as Walmart and K- Mart.
  As a Distribution Manager, I coordinated the daily operations of the shipping department, worked closely with the production departments to ensure forecasts were being maintained and orders were shipped complete.
  • Negotiated timely delivery schedules from our main warehouse 150,000 sq. feet to the shipping department, to maintain a steady flow of finished goods product.
  • Maintained close communication with customers to ensure fast high-quality service, calculated monthly forecasts reports in main system, to main production schedules.
  • Implemented new strategies to minimize freight costs and on time delivery to customers.
  • Responsible for receiving, inspection of raw materials, inventory control across all products including finished goods.
  • In control of acquiring raw materials needed for the production requirements according to forecast. Managed and maintained all floor stock inventories to ensure production lines operated at the required levels.
  • Worked closely with plant management, production supervisors, stockroom employees, purchasing, and transportation and shipping departments.
  • Responsible for all re-work material and verification of reported production totals.
  • Worked closely with credit department to ensure accurate credit to customers.
  • Used, maintained and prepared reports for receiving, inventory control. negatives reports, cycle count schedules, work orders, and Production Control Modules for the PC Data based Data General Manufacturing system.
  EDUCATION:
  BA Degree University of Laverne 1998 to 2001 - Cum Laude
  

Education

• BA Degree University of Laverne- Graduated with Cum Laude Honors
  Business Administration
  

  1998 - 2001