Background

Experience in Aerospace manufacturing. Strong ability to work independently within a team-oriented environment and a commitment to learning and excellence.

Job experience

• April 2019 - September 2019
  Account Manager
  B&B Manufacturing
  

  Santa Clarita, CA, USA

  • Acted as one of the main contact points for the customer regarding daily requests and/or issues
  • Established program status reporting to anticipate problem areas and take corrective action to prevent reoccurrence
  • Production Control/Planning experience with capacity, throughput, work order release, and scheduling
  • Facilitated engineering and quality support for application of products, capabilities, and competencies
  • Managed the following: Open Order Reports, Customer Returns, Request for Quotes, Delivery Status/Issues, Quality Issues, Problem Solving/Troubleshooting, Customer Portals
  • Ensured compliance to regulatory or customer specific requirements (i.e., ITAR, DFARs, proprietary information etc.)
  • Internal communication/cooperation oversight
  

• April 2015 - March 2019
  Contracts Administrator/Pricing Analyst
  TA Manufacturing
  

  Santa Clarita, CA, USA

  • Prepared cost and pricing data proposals for long-term contracts
  • Collaborated with numerous departments including research and development, engineering, manufacturing, sales and marketing, quality, and estimating to fulfill customer program requirements
  • Managed customer requests for quotations, purchase orders, and forecast demand plans
  • Implemented process improvements
  • Built strategic relationships with OEM and distribution partners
  • Customer drawing/print analysis and data collection
  • Aftermarket and spares pricing identification
  • Entry level exposure to contractual terms and conditions
  

• May 2012 - April 2015
  Service Representative
  The Hertz Corporation
  

  Santa Clarita, CA, USA

  • Worked with one of California's largest customers, AAA Auto Club, to resolve customer problems quickly and efficiently
  • Collaborated with 90 claims adjusters to find customer-friendly solutions
  • Analyzed database to manage insurance replacement contracts
  • Dynamic style and determined approach resulting in the top growth numbers of all Southern California AAA claims centers
  • Completion of Hertz Lean Six Sigma Yellow Belt training and Hertz Sales excellence training
  

• May 2011 - November 2011
  Buyer/Purchasing
  Sonic Electronix
  

  Santa Clarita, CA, USA

  • Product Category Specialist (Car Security, Mobile Video, Auto Accessories)
  • Analyzed and researched competitors’ pricing to gain advantages for profitability
  • Established and set pricing according to competitive trends
  • Marketed products strategically through various sales methods (eBay listings, website specials, banner promotions)
  • Managed inventory between two warehouses and analyzed appropriate stock levels (stock balancing of 1800 SKU's)
  • Product Development (vendor negotiations, obtained product samples and media information)
  

Education

• Newman University
  Sociology
  

  2006 - 2008

  Located in Wichita, KS; awarded athletic scholarship