Background

Reliable and driven CMA/CPT with ten years of experience seeking a rewarding and fulfilling role in the medical field. Excellent at providing culturally competent patient care and executing ideal customer service.

Job experience

• November 2021 - May 2022
  Medical Assistant III Hem/Onc Float
  UCLA
  

  Los Angeles, CA, USA

  • Escort patients to exam rooms.
  • Explain purpose and process of examinations, tests and medical procedures to patients, following established guidelines.
  • Obtain/document patient vitals.
  • Provide excellent customer service and CICARE
  • Administer chemotherapy medications by injection as ordered by physician.
  • Perform venipuncture on a daily basis.
  • Process some blood specimens as necessary.
  • Use SYSMEX machine to perform automated CBC tests and deliver results to physicians in a timely manner.
  • Provide admin support as necessary such as answering telephones, faxing, and calling in medication refills.
  • Covered front office duties as necessary.
  • Travel between UCLA health clinic locations as needed for coverage.

• February 2021 - July 2021
  Phlebotomist
  Moorpark Family Medical Center
  

  Moorpark, CA, USA

  Perform venipuncture while following safety and infection control procedures
  Collect specimens for lab analyses and ensure proper patient identification as well as accurate labeling of specimens.
  Safely process blood and urine specimens as necessary
  Prepare specimens for transport to lab using appropriate techniques
  Experience with patients from neonatal to geriatric
  Order and restock supplies for lab
  Ensure quality control of draw station by maintaining daily log
  Vital patients as necessary
  

• August 2018 - January 2021
  Medical Assistant
  Kern Medical
  

  Bakersfield, CA, USA

  Vital patients
  Schedule follow up appointments
  Administer IM injections
  Perform albuterol nebulizer treatments as needed
  Handle multi-line phones
  Prescription refills, medication authorizations, and phone in new medications as requested by physicians.
  Schedule surgeries and pre-op appointments in preparation for surgeries.
  

• February 2016 - November 2016
  CMA/CPT
  Medical Reducing
  

  Las Vegas, NV, USA

  Vital patients as they come in to their appointment.
  Administer IM injections
  Draw blood and centrifuge specimens as needed
  Perform EKGs on all new patients
  Answer multi-line telephones and schedule appointments
  Label and file charts as needed
  Counsel patients on healthier diet choices in order to aid in weight loss
  Perform housekeeping duties as necessary

• June 2015 - February 2016
  Medical Assistant Instructor
  High Desert Medical College
  

  Bakersfield, CA, USA

  Demonstrate ability to prepare goals and teach a diverse adult student body.
  To ensure classroom and school atmosphere is conducive to the maximum learning
  Design lesson plans and provide innovative lecture techniques and strategies.
  Conduct evaluations and check offs on student performance.
  Provide the students with the appropriate hands on laboratory and phlebotomy training.
  Maintain a daily record of student attendance and weekly grades in accordance with school policy.
  Promote the use of policy and procedures and work instructions are followed.
  Prepare student progress reports and grade reports.
  

• June 2015 - February 2016
  Health Screening Specialist
  Independent Contractor/Dignity Health
  

  Bakersfield, CA, USA

  Perform basic health screenings at designated clinical sites with the community outreach program
  Demonstrate professionalism and HIPAA compliance when reviewing results with clients.
  Perform skin punctures for blood cholesterol and glucose levels along with blood pressure and body composition.
  Provide nutrition education when prompted to do so and encourage healthier lifestyle choices.
  

• February 2014 - April 2015
  Lead Medical Assistant/Back office supervisor
  Superior Healthcare of Bakersfield
  

  Bakersfield, CA, USA

  Worked as a lead medical assistant.
  Scheduling and confirming appointments with patients.
  Utilized the Microsoft Office Suite heavily for data entry, patient reports, and documentation.
  Assisted in examinations/treatment of patients by assisting with instruments, injections and patient monitoring.
  Vitals, patient history and physical, and escorted to the patient exam room.
  Ensured HIPAA compliance while handling medical records.
  Directed patient flow during practice hours, minimizing patient wait time. Prepared prescription refill requests on behalf of the physician. Experienced with fitting and educating patients on use of orthopedic/durable medical equipment.
  

• October 2010 - April 2013
  CMA/CPT
  Rheumotology Services Medical Group
  

  Bakersfield, CA, USA

  Collected patient blood, tissue, and other lab specimens in a safe and sanitary manner for diagnostic testing as a certified phlebotomist.
  Perform lab tests and communicate results to physicians.
  Train new staff on quality control procedures.
  Authorize refills and provide detailed information to pharmacies. Ensured that all lab areas and equipment were sanitized every day during work hours and at the end of each day.
  Execute routine automated hematology in house testing.
  Perform monthly inventory and maintain office and medical supply counts.
  Administer injectable biologic medications to patients per physician orders.
  Run and troubleshoot automated CBC machine. (CellDyn Emerald).
  Perform, set up, and read manual Westergren ESR testing and report results to physicians in a timely manner.
  Provided patient education. Ensured HIPAA compliance. Assessed patients with vitals and documented histories.
  Evaluated health education needs of patients and provided necessary training and instruction.
  Followed infection control procedures.
  Experience with various medical conditions including SLE, Rheumatoid Arthritis, Osteoporosis, Psoriasis/Psoriatic Arthritis, and Fibromyalgia.
  Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment in the lab. Authorized refills. Helped implement practice’s quality assurance and control program. Efforts ensured compliance with HIPAA, CLIA, and OSHA regulations; and improved patient care/satisfaction.
  

Education

• National University
  BA in Psychology
  

  2019 - 2022

  Currently enrolled

• BLS for Healthcare Providers
  AHA
  195509014665
  

  - present
• Certified Medical Assistant
  CCBMA
  9210-10
  

  July 2020 - July 2025
• Certified Phlebotomy Technician
  CA Dept of Public Health
  CPT00052812
  

  March 2022 - March 2024