Jeanne De Guzman
Experienced Customer Service Manager
Sales Administrative Assistant at Hypercel Corporation
Background
Experienced professional with extensive knowledge in business administration, relationship management, strong communication, leadership, and problem solving seeking a role in a strong company. Motivated leader and team player with a track record of consistently exceeding expectations and meeting deliverables using exceptional quality of service
Job experience
- December 2021 - June 2022Sales Administrative Assistant
Hypercel CorporationSanta Clarita, CA, USA• Acted as a point person for Customer Relations and managing orders.
• Supported the Accounting Department in handling customer statements and invoices.
• Assisted in forecasting and inventory allocation.
• Provided support to the VP of Sales in handling customer accounts. - 2010 - April 2020Customer Service Manager
Spindle Company Inc.Glendale, CA• Strategic partner to key accounts and effectively implements customer retention policies.
• Thought partner to clients and addresses demands punctually.
• Competently Implements sales plans for team using efficient tools and mindful of service standards
• Achieves marketing & sales operational objectives by contributing recommendations and spearheading strategic plans.
• Identifies new trends in the industry and coordinates new product development and training.
• Assists in collections and other accounting related issues.
Education
- Woodbury University
Bachelors - Business Management2007 - 2013
