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Jeanne De Guzman

Jeanne De Guzman

Santa Clarita, CA, USA

Experienced Customer Service Manager

Sales Administrative Assistant at Hypercel Corporation

Open to Remote
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      Background

      Experienced professional with extensive knowledge in business administration, relationship management, strong communication, leadership, and problem solving seeking a role in a strong company. Motivated leader and team player with a track record of consistently exceeding expectations and meeting deliverables using exceptional quality of service


      Job experience

      • December 2021 - June 2022
        Sales Administrative Assistant
        Hypercel Corporation
        Santa Clarita, CA, USA

        • Acted as a point person for Customer Relations and managing orders.
        • Supported the Accounting Department in handling customer statements and invoices.
        • Assisted in forecasting and inventory allocation.
        • Provided support to the VP of Sales in handling customer accounts.

      • 2010 - April 2020
        Customer Service Manager
        Spindle Company Inc.
        Glendale, CA

        • Strategic partner to key accounts and effectively implements customer retention policies.
        • Thought partner to clients and addresses demands punctually.
        • Competently Implements sales plans for team using efficient tools and mindful of service standards
        • Achieves marketing & sales operational objectives by contributing recommendations and spearheading strategic plans.
        • Identifies new trends in the industry and coordinates new product development and training.
        • Assists in collections and other accounting related issues.


      Education

      • Woodbury University
        Bachelors - Business Management
        2007 - 2013