Read and interpret loan documents to accurately track information on expiring documents. Updated Encompass system to reflect new documentation involving expiration dates and minor inconsistent errors within Encompass system. Communicated with other team members daily to resolve document acquisition for expiring documents.
September 2020 - April 2021
Consultation Agent Best Buy
Santa Clarita, CA, USA
Listened, answered, and queried about customer issues involving desktop computers, laptops, phones, tablets, and other electronics. Set up appointments for Geek Squad repair agents to assess and fix devices. Gave general advice and solutions on electronic devices.
November 2015 - September 2020
Sales Representative Big 5 Sporting Goods
Santa Clarita, CA, USA
Assisted customers in regards to the store's goods and informed them to make decisions on what product suited their needs. Answered phone calls from customers and assisted them over the phone on goods we carried. Worked on maintaining the store, rearranging products, and adding product to the store floor.
Education
California State University Northridge Bachelor of Science in Finance - Insurance
2017 - 2019
Studied corporate finance strategies, investment terminology/strategies, and corporate insurance/health insurance.
College of the Canyons Associates of Science in Accounting
2014 - 2017
Studied basics of accounting and completed courses under GED.
