Background

Hello Santa Clarita! I have 17 years experience leasing apartments, coordinating all maintenance, while managing various types of properties including garden style and low-rise to high rise properties in the Los Angeles area. I have a dependable work ethic, quick resolve and am used to accomplishing all tasks on a daily basis. Overall, I enjoy serving in this field and have the know-how to produce excellent results. I do live in Santa Clarita and am seeking a position in the area that would best fit my qualifications and would challenge me to reach the next level in my career. Thank you for your consideration!

Job experience

• March 2019 - January 2022
  Senior Regional Supervisor
  Conrad Property Management
  

  Los Angeles, CA, USA

  Directly supervised all management, leasing and maintenance of a portfolio of over 300 units in 25 buildings throughout Los Angeles. *Hired, trained, and supervised leasing agents, managers, and supervisors. *Directly coordinated and leased over 100 turns during COVID 19. *Maintained client relations and helped double the company portfolio. *Coordinated all maintenance requests with vendors.*Led the team and handled after hours emergency calls.*Systems used: Appfolio, GMail, Synchro Team, Monday.com
  

• May 2017 - July 2018
  General Manager
  Moss & Company
  

  Marina del Rey, CA, USA

  Responsible for all operations of a high-rise building offering fully furnished all inclusive turn key apartments for short term corporate rental. *Leased over 100 apartments while managing all operations.
*Increased Marina Tower GPR 20% from previous year.
 *Coordinated all maintenance including SCEP inspections.
*Supervised over 20 renovation, remediation, and reconstruction projects. *Lived on-site and handled all emergency calls. *Systems: Yardi, On-site, Desktop deposit, Rentcafe.

• October 2007 - August 2016
  Property Manager
  RW Selby & Co
  

  Los Angeles, CA, USA

  Managed all operations of two separate mid-rise luxury apartment communities of 69 and 110 units that offered student housing. *Coordinated over 50 unit turns every year within 90 days. *Maintained 100% occupancy every year while turning 70% of units.
 *Lived on-site and handled all party/noise & emergency calls.
 *Hired, trained & supervised 20+ employees.
*Supervised complete renovations of lobby, gym, office and 5 units. *Training: Harassment, leasing, leadership, management & marketing. *Floating Manager at 363 & 580 unit properties.
 *Top rated property 2014 apartmentratings.com
 *2015 Satisfacts Award Winner

  *Promoted to newly acquired property. *Systems: Yardi, On-site, Desktop deposit, Rentcafe.

• November 2005 - August 2007
  Leasing Agent
  Alliance Residential
  

  San Francisco, CA, USA

  Top producer in all aspects of leasing in a property with 3200 apartments and 8000 residents. Duties included marketing, phone sales, showing apartments, qualifying prospective tenants, and all administration. Closed leases equaled over 6 million in revenue. *Top leasing agent of August 2006 with 27 leases (259 leases total). *Developed call center and trained temp to hire employees. *Property systems used: Yardi, On-Site, and Lead Tracking Solutions. *Extensive training in Leasing, Fair Housing, Safety, and Mold.

Education

• James Madison High School
  Diploma
  

  1984 - 1985

  General Studies

• California Residential Manager
  California Apartment Association
  

  July 2007 - present

  27 credit hours in resident apartment management.
• California Real Estate License
  California Department of Real Estate
  #02055147
  

  January 2017 - January 2026

  180 credit hours in Real Estate Principals & Practice, Finance, Income Property Brokerage, Office Management and Supervision, Fair Housing, Trust Funds, and Ethics.
• Certified Home Inspector
  International Association of Certified Home Inspectors
  18070808
  

  September 2018 - January 2019

  130 credit hours in Plumbing, Electrical, HVAC, Appliances, Roofing, Exterior and Garages.
• Proffesional Property Manager
  Allied Business School
  

  January 2008 - March 2008

  100 credit hours in property management.