Background

A self-directed and intuitive professional with over 20 years of experience in merchandising and product development. Skilled in creative processes, organization, time management and employee/vendor relations. Performing responsibilities such as responding to customer concerns, training, and mentoring employees, expediting workflow, and overseeing projects. Continually working with patience and compassion to effectively communicate with individuals in varying roles to improve understanding and enhance collaboration.

Job experience

• April 2006 - February 2022
  Director Of Merchandising
  Dream Products, Inc.
  

  Chatsworth, CA

  Collaborated with international and domestic sales representatives to procure merchandise to be offered in catalogs, magazines and on web sites. Negotiated price points to meet and maintain strict margin requirements by leveraging strong communication skills. Partnered with the art department directing photo shoots, providing creative direction and copy for new ads. Built strong, successful relationships with suppliers & co-workers. Focused on continuous quality improvement and anticipated new challenges within the industry.
  

• May 1999 - April 2006
  Client Services Supervisor
  Parcel Corporation of America
  

  San Fernando, CA, USA

  Responsible for managing a team accountable for shipment tracking, invoice processing for storage, fulfillment and shipping services, bill of ladings and providing client service support.
  • Acted as a member of the Van Nuys Postal Customer Council (PCC) for four years holding the Industry Co-Chair position for two years.
  • Worked closely with the USPS to generate strategic plans for cost savings and shipping consolidation

• October 1991 - May 1999
  Merchandise Control Supervisor / Second Sourcing Specialist
  United States Sales Corporation
  

  Northridge, Ca

  Responsible for supervising up to 20 team members responsible for expediting, inventory management, order placement and tracking.
  • Collaborated with merchants to provide domestic vendors as a back-up source for imported merchandise
  • Researched local vendors and attended trade shows which developed new merchandise partnerships.
  • Served on the quality control board to resolve merchandise issues which improved product quality and lowered the rate of return saving the company money on refunds.
  • Completed emergency and first aid training courses to become certified by the City of Los Angeles which provided the necessary skills to allow participation as a member of the Business Response Team.
  • Completed corporate seminars to improve communication, time management, negotiation skills, problem solving and conflict resolution.

Education

• Canyon High chool
  

  1980 - 1984