Job experience

• November 2020 - present
  Receptionist/Customer Care Services
  Resource Logistics for PerkinElmer Genetics
  

  Valencia, CA USA

  • Managing front lobby, greeting and issuing badges to visitors
  • Managing customers calls regarding status of covid test results, and customers inquiries
  • Creating and dispatching service tickets and planned maintenance work orders to instruments service
  engineers, for Janus and Chemagic repairs.
  • Uploading service request from techs into ServiceMax software.
  • Maintaining inventory of office supplies.
  • Assisting with breakfast and lunch set up and breakdown for meetings.
  • Handling incoming and outgoing mail.

• November 2018 - June 2020
  Receptionist Administrative Assistant
  PPG Aerospace
  

  Valencia, CA USA

  • Responsible for credit memo's and return goods to be processed
  • Appointed financial collections, coordinated cold calls for payments, processed credit card payments,
  provided weekly financial updates to management
  • Generated and performed weekly price deviation report for approval from business manager to upload in
  Share Point
  • Maintained visitor request, visitor badges, coordinated breakfast and lunch deliveries for meetings

• January 2018 - November 2018
  Receptionist Administrative Assistant
  LanceSoft, for PPG Aeropsace
  

  Valencia, CA USA

  • Supporting Customer Service Department
  • Answering phones and transferring customer calls to the assigned customer service rep
  • Providing shipping tracking information to customers
  • Entering Pick Ticket COC Orders, Direct Charge Orders, Clearing credit card charges
  • Sorting and filed Pick Tickets
  • Ordering and Managing office and breakroom supplies
  • Involved with Security Clearance for visitors and guest, and issue badges
  • Coordinating breakfast and lunch for guest meetings

• June 2015 - June 2016
  Administrative Assistant
  Aerospace Dynamics, International
  

  Valencia, CA USA

  • Provided administrative support to all office staff to ensure efficient operation of the office.
  • Greeted, screened and escorted all visitors to appropriate personnel.
  • Assisted Human Resource manager in processing employment applications.
  • Trained other support staff as back up for front office duties and coverage.
  • Processed and maintained shipping invoices of orders and issued vendor checks.
  • Ordered and maintained office supplies and managed coffee station supplies.

• April 2014 - March 2015
  Contract Administrator
  Wesco Aircraft Hardware Corp
  

  Valencia, CA USA

  • Generated and audited reports for production orders to ensure orders shipped complete and on time.
  • Worked with warehouse supervisor on inventory for back orders to meet customer fulfillment orders.
  • Reviewed all customer scans, releases, and purchase orders for order entry.
  • Followed up with material support to ensure vendor’s orders meet deadlines.

• March 2009 - September 2013
  Administrative Coordinator
  Kelly Financial Services
  

  Glendale, CA, USA

  • Supported audit of internal and external corporate bank reconciliations.
  • Managed work orders and scheduled all jobs.
  • Received all purchase orders to write up service calls.
  • Created bids for all upcoming jobs.

Education

• • High School Diploma, Balboa High School, Los Angeles CA.
  

  - present