Background

My area of expertise is process improvement via gleaning from Lessons Learned that yield effective repeateable processes. I am seeking an Event Manager position that will allow me to lead all stages of innovative, branded and revenue-generating events, exceed client and employer expectations and produce healthy and lasting partnerships.

Job experience

• November 2019 - present
  Lead Project Manager
  Kaiser Permanente
  

  Burbank, CA, USA

  • Responsible for managing a diverse set of projects, representing both highly visible complex and moderate scope.
  • Communicate early and often to clients to ensure project alignment to reduce stress/anxiety
  • Leverages project experiences and knowledge to proactively identify project risks and develop mitigation plans.
  • Demonstrates understanding of and applies knowledge in all phases of the project delivery life cycle.
  • Demonstrates knowledge and experience regarding use of change management process.
  • Manage business requirement writing through client elicitation and collaboration with technical and testing teams.
  • Ensure assigned projects are delivered within scope and schedule and align with client desired outcomes.
  • Coordinate and facilitate Lessons Learned sessions to reveal process vulnerabilities and create highly reliable, repeatable processes.
  • Develop practices to enhance customer relationships derived from Lessons Learned
  

• December 2008 - present
  Event Manager
  Rays of Light Philanthropic
  

  Northridge, CA

   Mission: RLP exists to improve the quality of life for underprivileged children, youth and teens; with an emphasis on those that are homeless and residing in foster care.
   Execution: We accomplish this goal hosting family-focused give-away and fundraiser events that mobilize our community members to provide basic need items to foster, homeless and low-income youth.
  • Manage E2E fundraiser event management activities from concept development through execution
  • Foster relationships with influential community leaders to support and sponsor events.
  • Develop Project Plans with use of intuitive Gantt charts to effectively plan, schedule and update event milestones.
  • Responsible for SWOT Analysis development to capitalize on and elevate strengths while proactively revealing event weaknesses and risks
  • Develop and manage budgets and oversee financial integrity by closely tracking event spending, contract negotiation, invoice review for accuracy and timely payment processing.
  • Conduct venue walk-throughs to assess property layout/flow, equipment functionality, and safety
  • Venue booking
  • Volunteer & Staff recruitment
  • Create roles & responsibilities documents for each volunteer and staff member to outline activities they were expected to perform
  • Marketing plan development & execution to create awareness and generate excitement
  

• June 2013 - October 2019
  Senior Business Analyst - Specialist/Consultant
  Kaiser Permanente
  

  Burbank, CA, USA

  • Ensure customer focus by building relationship as trusted partner with primary stakeholders, senior level leadership and front-line staff.
  • Lead highly complex analysis systems with matrix teams (vendors, multiple lines of business and functional departments, KPIT) to develop and implement end-to-end technical solutions.
  • Research, analyze, propose and implement best practice processes and solutions to achieve higher quality results and efficiencies.
  • Used independent judgment to propose effective solutions to meet business objectives.
  • Informal supervisory responsibilities for team members and sets priorities to meet the needs of business and technology partners impacting the BPSoR platform and interfacing systems.
  • Directly influenced indirect reports and holds them accountable to meet key milestones to ensure solutions are developed, tested and deployed on time and meet business partners expectations
  • Developed an online Application Training program to ensure end-user community knowledge base advancement in parallel with the application’s maturity.
  • Gained cooperation and negotiates with various business and technology partners to obtain agreement.
  • Monitored application to ensure SOX compliance via the Quarterly Access Review audit and required documentation is completed on timely basis.
  

• May 2011 - May 2013
  Senior Business Analyst
  Kaiser Permanente
  

  Burbank, CA, USA

  • Ensured customer focus by building relationship as trusted partner with primary stakeholders, senior level leadership and front line staff.
  • Scheduled and facilitated kickoff meetings, elaboration sessions with business partners to define the scope and write business requirements and prepare the relevant documentation to support release activities.
  • Initiated and facilitate work sessions to address known issues and uncover risks to determine a resolution strategy
  • Partnered with KP Information Technology on the development of functional requirements, design documents and Level of Effort (LoE)
  • Identify and tracks project issues throughout the Release Management Lifecycle; resolve issues and when appropriate escalate to Senior Level management.
  • Assessed and managed risks, develop mitigation strategies and drive activities.
  • Partnered with KP Information Technology and Quality Assurance areas to coordinate testing resources for System and UAT
  • Developed communication and change management documentation
  • Interfaced with the User Group to vet system enhancements and the Helpdesk to ensure timely remediation of system issues
  • Monitored BPSoR application to ensure SOX compliance via the Quarterly Access Review audit and required documentation is completed on timely basis.
  • Scheduled Lessons Learned sessions to identify opportunities for business or process improvement and make appropriate recommendations.
  

Education

• University of Phoenix, California (UPOX-CA)
  BA Business Management
  

  2007 - 2010

  • Earned a Bachelor’s Degree in Business Management (Marketing Minor)

• Aveta Business Solutions
  Received Six Sigma Green Belt Certification
  

  May 2005 - July 2005