Background
I have worked in Retail Customer Service for more than 10 years, half of which I have been a member of Management(Assistant Manager & Store Manager) I am very detail oriented and love to advance with a company. I can adapt to change very quickly and I love to learn new things!
Job experience
August 2022 - present
Assistant Managing Partner Brighton Collectibles
Santa Clarita, CA, USA
Assistant Store Manager
Assist the Store Manager with day to day store operations, help interview, hire and train new teammates, coached and train teammates on different selling techniques.
February 2022 - August 2022
Customer Service Representative - Call Center Stonefire Grill
Santa Clarita, CA, USA
Assisting restaurants by answering guests questions, taking orders and sending them to the restaurant. Providing customer service to the guests.
September 2019 - February 2022
Store ManagerSally Beauty
Granada Hills, CA
Supervising and coaching sales teammates engaged in customer sales, inventory and reconciling cash and sales receipts. Daily balancing of cash and nightly bank deposits. Interviewing, hiring and training teammates. Visual marketing throughout the store. Prepared work schedules and manages payroll hours. Handled incoming and outgoing shipments. Assisted other locations with visual marketing and keeping with brand standards.
June 2019 - September 2019
Assistant Store Manager Sally Beauty
West Hollywood, CA, USA
Assisted the Store Manager with day to day store operations, helped interview, hire and train new teammates, coached and trains teammates on different selling techniques.
April 2017 - June 2019
Store ManagerThings Remembered
Northridge, CA
Supervising and coaching sales teammates engaged in customer sales, engraving, inventory and reconciling cash and sales receipts. Daily balancing of cash and nightly bank deposits. Interviewing, hiring and training teammates. Visual marketing throughout the store. Prepared work schedules and manages payroll hours. Handled incoming and outgoing shipments.
October 2015 - April 2017
Assistant Store Manager Things Remembered
Glendale, CA, USA
Assisted the Store Manager with day to day store operations, helped interview, hire and train new teammates, ran the engraving production line, coached and trains teammates on different selling techniques
October 2012 - October 2015
Sales LeadThings Remembered
Santa Clarita, CA, USA
Provided customer service, engraving of different materials, store operations, cash handling, inventory.
Education
Golden Valley High School High School Diploma 2005 - 2009
