• Manage day to day employees on team, time off, discipline, general employee issues
• Taught 3 month training program to new employees, processors and other leads
• Run weekly meetings with other managers, meetings with processors, and attend meetings with other departments and project managers for each case
• Start up new cases, organize processors and the work on each case, communicate with other departments regarding status, client needs, timelines and deadlines, troubleshooting, and delegating workloads,
• Run complex programs to process data, process status reports, export data, and use OneNote for all case info
May 2008 - July 2010
Senior Data Processor ACT Litigation Services
Valencia, CA
• Process data using advance computer technology and quality control of images; Run advance programs and software; Troubleshoot data errors, elevate issue to proper department if necessary
• Communicate with managers and processors, assist processors in troubleshooting
• Organize data, processors and computers, keep record and give estimates of the status of data
• Minimal prepping of the data, minimal computer troubleshooting
October 2007 - May 2008
Data Processor ACT Litigation Services
Valencia, CA
• Process data, correct any problems that prevent the data from moving forward
• Run basic programs on client’s hard drives, Discovery Cracker 4.8
• Quality control of images, frequent exams regarding the job
• Communicate status, organize workload
Education
Online Courses
2023 - 2023
Recent Online Courses in Notary, Proofreader, Photoshop, Medical Terminology and Medical Office
