Background

Senior leader in the telecommunications industry with 18+ years of extensive experience in program execution for fiber network engineering, project management, contracts and operations management with focus on achieving consistent business growth. Full responsibility for overseeing and executing a wide range of services including architecture, engineering & design, structural and substructure engineering, permitting, and construction management. Expertise extends to managing services such as fiber engineering, aerial and underground make-ready, pole load calculations, G.O. 95 inspections, JPA processing (CA Only), traffic control design, utility research, quality assurance, and system/facility audits. Proven success in implementing transformative changes across core operational areas to maintain top-tier service quality, ensuring maximum client satisfaction and driving profitability. Demonstrated ability to lead strategic evaluations of industry trends, market insights, and consumer data, optimizing partnerships across both internal and external stakeholders. Skilled at managing high-performing teams while balancing competing priorities to meet organizational objectives. Instrumental in achieving short- and long-term strategic goals through insightful leadership and sound decision-making. Accomplished in creating, leading, training, and motivating teams to develop their skills and deliver superior results.

Job experience

• March 2022 - September 2024
  Regional Director – West Region
  Tillman Networks
  

  Remote

  Deliver operational excellence by leading strategic planning, process and quality improvements, overseeing financial reporting and budgeting. Ensure exceptional customer service and communication by working collaboratively with internal and external partners. Collaborate closely with the VP/COO to present financial reports and drive growth strategies.
  
  • Led the market build strategy across multiple states, driving process improvement and offering coaching to enhance performance.
  • Managed P&L with an $18M-$20M budget.
  • Achieved a 92% success rate in reducing crane costs by aligning forecasts and prioritizing RF builds with tower stacks.
  • Led a high performing team to successfully launch 300+ Alternate Build Model (ABM) sites while maintaining a Gross Margin of nearly 35%.
  • Increased efficiency to meet POE targets month-over-month with a 95% success rate in the AT&T ABM/Turf program.
  • Resolved and closed out 85% of latent sites within six months.
  • Reduced cycle times from material delivery to on air by 26 days YoY accelerating revenue and cash flow.
  • Boosted field quality and improved scorecards with a 30% increase in first-time PQA pass rates.
  • Fostered a strong safety culture by ensuring all team members and vendors strictly follow safety protocols and standards.
  • Centralized project information flow to the executive level by implementing SharePoint for better collaboration.
  • Strengthened and enhanced customer relationships.
  • Provided strong leadership to foster a collaborative and high-performing project team.
  

• April 2021 - November 2021
  Vice President/General Manager
  Motive Infrastructure Solutions
  

  Northridge, CA

  Led operational excellence in strategic planning, financial reporting, budgeting, risk management, HR, and benefits administration. Collaborated with internal and external teams to deliver a full-service EPC model. Worked closely with the CEO and CFO/COO on business development and growth strategies, while presenting financial reports. Negotiated contracts with clients and vendors, ensuring strong professional relationships and successful outcomes. Managed the development of databases and project management systems to track project performance against budgets. Solved operational and workforce issues through effective decision-making. Developed policies for accounts receivable/payable to ensure accurate records and strong internal controls. Met financial goals by building and coaching teams, helping departments improve resource allocation and project-level P&L. Ensured compliance with labor laws and OSHA standards, achieving a 0% labor litigation rate.
  
  • Full span of control over P&L, annual budgets, operations, sales, engineering, joint pole authorizations and construction remediation services.
  • Increased fiber engineering, site acquisition and construction management contract values by 25% by exceeding client SLA expectations. Scope included managing A&E, site development and permitting of 300-500 small cells annually, 100’s of miles of fiber and ~8k poles for GO95 Inspections in 2021 for Charter, AT&T, Sprint, Dish Network, Verizon Wireless and Verizon Business.
  • Oversaw changes for GO95 inspections program from inception to successful implementation, resulting in 18% gross margin and 100% customer satisfaction.
  • Drive a high performance, productivity focused operating strategy set to maximize net income by 23% and GPM by 15%.
  • Implemented 30-60-90 revenue forecast in May 2021 yielding 7% shift in numbers.
  • Initiated sales order WIP reporting to capture costs against projects with under-billed revenue that resulted in $200K increase in top line within 3 months. Launched continuous cost-cutting efforts by implementing processes and procedures for maximizing efficiency and minimizing labor and subcontractor costs.
  • Achieved 5% employee retention through the establishment of cohesive and enjoyable team environment and increased workforce by 6% by pursuing and winning new contracts and RFPs.
  • Expanded service footprint from California to PNW and Central markets through successive contract negotiations and strategic placement of resources in satellite offices.

• August 2016 - April 2021
  Vice President
  Motive Infrastructure Solutions
  

  Northridge, CA

  • Succeeded in turning company’s weaknesses into strengths by implementing KPIs and LOEs throughout various revenue generating departments and assuring continuity of strengths through best practices.
  • Strategize with Business Development team on short and long term sales goals.
  • Negotiated and secured $8M annually recurring project contract with Verizon and Sprint/T-Mobile.
  • Converted manual billing trackers to automated billing notifications, enhancing process efficiency and cutting lag times by 20%.

• August 2008 - April 2016
  Operations Manager
  Motive Infrastructure Solutions
  

  Mission Hills, CA, USA

  • Accelerated revenue by 8%, attained succession rate of purchase order acquisition by 90%, and maximized AR and collections by leading and encouraging team of nine accounting personnel.
  • Improved 15% operational efficiency within two months by designing, developing, and implementing customized database that tracks timesheets, billing, and projects from start to completion.
  • Increased workforce by 6% in 2012 and retained growth by pursuing new contracts and RFPs.
  • Reduced expenses by 11.9% from previous year by implementing processes and procedures for maximizing efficiency and minimizing labor costs.
  • Promoted from administrative operations manager to operations manager within three years by delivering exceptional services.

Education

• University of Central Florida
  Bachelors
  

  1998 - 2001

  BS in Management Information Systems

• Humble Leadership The Power of Relationships Openness and Trust
  LinkedIn
  

  - present

  Completed 11/19/2021, No Expiration Date
• C-7 Low Voltage
  CSLB
  1103693
  

  - present