Job experience

• March 2020 - present
  Associate Events Manager
  Henkel Corporation
  

  Culver City, CA, USA

  • Manage corporate events, trade shows, and virtual events for Schwarzkopf
  Professional USA and Alterna Haircare Global.
  • Event Planning, Coordination, on-site management, client relations,
  marketing support.
  • Lead teams in projects, event project management, vendor management,
  and budgeting for successful event execution.
  • Analyze event data and proposals to ensure seamless event experiences
  from inception to completion.

• May 2017 - March 2020
  National Education Coordinator
  Henkel Corporation
  

  Culver City, CA, USA

  • Manage national trade shows and events for Schwarzkopf Professional
  USA, ensuring seamless execution and timely delivery of assets.
  • Coordinated communication with infield education teammates to ensure
  alignment and efficiency.
  • Oversaw logistics to ensure all items and people were where they needed
  to be, contributing to successful shows and events.

• October 2012 - May 2016
  Technical Support Line / Assistant Coordinator
  Henkel Corporation
  

  Culver City, CA, USA

  • Create weekly, quarterly and annual report of quality and health complaints
  to executive team.
  • Created departments SOP for Technical Help Line, Communicate with
  R&D of quality or health issues resolved customers complaint in compliance
  with company policy.
  • Continued on going MSD sheet content for department.
  • Familiar with ISO, FDA and OSHA regulations pertaining to the beauty
  industry.
  • Manage and maintain consulting agreements for over 100 independent
  consultants, accounts payable manager for said consultants.
  • Answered Technical Support Help Line for care, color and styling product
  questions.
  • Administrative help with education department, logistics for trade shows
  and events. Inventory control, product handler.

• May 2006 - May 2012
  Schwarzkopf Professional Technical Advisor
  Schwarzkopf Professional USA
  

  Southern California

  In-Field Education trainer for Schwarzkopf Professional. As a technical trainer I would
  teach about the brands products, I would arrive early and stay late to the salon teach varying types of color, care and
  styling classes.

Education

• Arizona State University
  Bachelors of Science
  

  2016 - 2024

  Arizona State University’s online Master of Science in technical communication prepares you to communicate complex information clearly across formats and for various audiences. Through a flexible, interdisciplinary curriculum, you’ll build advanced skills in writing, design and research for careers in content strategy, user experience, digital communication and more.
• El Camino Junior College
  General Studies
  

  1997 - 2000

  All under studies at associate's level.