Background

Why Am I a Good Candidate? As an experienced Operations Manager, I bring innovation, integrity, and impact. My skills and values make me a strong candidate, and I am bilingual in English and Spanish. Relevant Skills and Expertise During my career, I have developed a range of skills that enable me to perform effectively. These include: • Analytical Excellence: My ability to dissect complex problems and derive actionable solutions has been a hallmark of my work. • Effective Communication: I possess strong verbal and written communication skills, enabling me to convey ideas clearly and collaborate across teams. • Leadership: I have a proven track record of managing projects and leading teams toward achieving ambitious goals. • Adaptability: In dynamic environments, I thrive by quickly learning and applying new concepts to meet evolving challenges. In my previous roles, I have consistently achieved and exceeded targets. Key achievements include: • Leading a cross-functional initiative that increased operational efficiency by 25%. • Developing innovative solutions that resulted in a 15% improvement in client satisfaction metrics. • Steering a challenging project to successful completion ahead of schedule and under budget. These accomplishments demonstrate my ability to deliver value in roles that require strategic thinking, collaboration, and effective execution.

Job experience

• August 2014 - December 2024
  Owner & General Manager
  Blancos de Calidad
  

  Mexico City

  •
  Founded and managed a bed clothing manufacturing workshop, growing from 1 seamstress to 12 seamstresses and 20 total employees.
  •
  Secured high-end hotel clients for linens production, expanding business operations.
  •
  Awarded a contract with the State of Texas during the COVID-19 pandemic to supply body bags, ensuring compliance with emergency response requirements.
  •
  Managed production, supply chain, and logistics to fulfill urgent government orders efficiently.
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  Oversaw all business operations, including financial planning, staffing, and procurement.

• April 2011 - July 2014
  Operations and Project Manager
  International Hairlocs
  

  Puebla Mexico

  Designed and launched a PET bottle manufacturing plant for export.
  •
  Developed production systems compliant with COFEPRIS and FDA regulations.
  •
  Managed budgeting, sales targets, and cost reduction strategies

• October 2010 - April 2011
  Sales and Project Manager
  K.LU. Química
  

  Mexico city

  Led sales and market introduction of injection molding machines, engineering equipment, and packaging machines from Taiwan.
  •
  Developed marketing and sales strategies to penetrate the manufacturing, recycling, food packaging, and construction industries.
  •
  Provided technical consulting and engineering support for machine installation and operation.
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  Negotiated contracts with clients and suppliers to establish a strong market presence.
  •
  Trained customers on proper usage, maintenance, and troubleshooting machinery.
  •
  Conducted cost-benefit analyses to demonstrate ROI for potential buyers

• February 2006 - September 2010
  Operations and project manager
  Aqua Rent
  

  Mexico city

  Started the water bottling division from scratch
  •
  Implemented company procedures, safety protocols, and training for the water bottling division.
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  Managed production personnel and supply chain logistics.
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  Oversaw sales coordination and delivery route planning.
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  Went from 0 to 9000 units of 4-gallon bottles a day in households

• October 2000 - October 2005
  Divisional Manager CMS Manufacturing & Automotive Industry
  Castrol Industrial North America,
  

  Mexico

  Established and led the CMS (Chemical Management Services) division for the automotive sector in Mexico.
  •
  Managed chemical supply, usage, and disposal for major manufacturers, including General Motors and Ford Motor Company.
  •
  Implemented Lean Manufacturing principles to optimize chemical usage, reduce waste, and improve operational efficiency.
  •
  Oversaw hiring and training of technical and operational staff, ensuring compliance with ISO 9000 and safety standards.
  •
  Developed cost-saving initiatives, reducing chemical waste and improving production processes in automotive manufacturing plants.
  •
  Led cross-functional teams to improve process efficiencies and meet customer requirements.
  •
  Managed supplier relationships to ensure high-quality materials while maintaining budget constraints.

• April 1996 - August 2000
  Country Manager
  Eutek, S.A. de C.V.,
  

  Mexico city

  Increased annual sales for Ion Exchange resins from $5,000 to $1.7 million.
  •
  Built and trained a distributor network, expanding market reach

• April 1988 - March 1996
  Owner / General Manager
  Sistemas Corporativos Capital
  

  Mexico city

  Founded and led a water treatment solutions company.
  •
  Grew annual sales from under $1,000 to $1.5 million

Education

• UNIVERSIDAD IBEROAMERICANA
  BACHELOR'S DEGREE
  

  1982 - 1987

  BACHELOR'S DEGREE IN SCIENCE
  FIELD CHEMICAL ENGINEERING

• INSURANCE PRODUCER
  CALIFORNIA DEPARTMENT OF INSURANCE
  4466262
  

  May 2025 - present

  QUALIFICATIONS
  LIFE
  ACCIDENT & HEALTH OR SICKNESS
  LICENSED AGENT