Background

Operations Leader | Human Resources & Technical Operations Specialist | Customer Service Innovator James Murray is an accomplished Operations Manager with a proven record of leadership across security, transportation, and administrative operations. With more than two decades of diverse experience, he has built a reputation for driving efficiency, fostering team collaboration, and delivering outstanding service quality in both corporate and community settings. Currently serving as Operations Coordinator for GAP Security, James oversees human resources functions, including onboarding, billing, scheduling, and payroll, while also implementing and supporting mobile technology solutions to enhance operational performance. His leadership philosophy emphasizes accountability, communication, and professional growth—qualities that have consistently inspired team excellence and operational success. James began his career managing teams in retail and distribution before expanding his expertise into administrative and technical roles, including IT support and network configuration. His background spans positions such as Administrative Assistant for the Free Methodist Church and Technical Specialist with Sierra Office Systems and Networks Plus Technology Group, where he honed his analytical, problem-solving, and customer service abilities. James holds an Associate of Science in Computer Science from ITT Technical Institute and certifications in Tax Preparation and Loan Processing. He is also BSIS-registered in security operations. Committed to service beyond the workplace, James actively participates in community initiatives, including local cleanup events, Habitat for Humanity, and the Greater Los Angeles Homeless Count. Outside of work, he enjoys golf, tennis, music, hiking, and time with family and friends.