Patient Registration Specialist Option Care Pharmacy
Sun Valley, CA
(temp contract)
+ Collaborated with cross-functional teams (referral sources, sales, clinical staff, and pharmacy) to streamline operations and resolve issues.
+ Scanned, reviewed, and abstracted hundreds of pages of medical documentation, performing data entry with extreme accuracy.
+ Educated clients on payment options, financial assistance, and insurance coverage in clear, professional communication.
+ Independently created an interactive Google Maps system to organize infusion office locations by proximity, significantly improving efficiency.
+ Managed high-volume documentation and ensured compliance with privacy regulations.
+Assisted in claim resolution and account reconciliation, maintaining a high level of client satisfaction.
