Background

Experienced Account Manager with a demonstrated history of working in the telecommunications industry. Skilled in Negotiation, Retail, Sales, and Sales Management. Strong sales professional with a Bachelors of Science (BS) focused in Kinesiology from College of the Canyons.

Job experience

• September 2018 - October 2025
  National Accounts Manager
  MetroSwitch Technologies
  

  Simi Valley, CA, USA

  • Deliver start-to-finish sales process for clients acquiring Enterprise-level hardware/software solutions for telecom infrastructures.
  • Manage teammates at the proper crossroad to educate, fulfill requests, and ensure proper execution of product usage.
  • Coordinated and negotiated direct communication with C-suite level decision makers in diverse markets ranging from; government, energy, medical, and financial institutions. Multiple Fortune 100 - 500 partnerships built and maintained during present tenure with agreements ranging from $100K – multiple millions.
  

• May 2017 - September 2018
  Patient Coordinator
  Southwest Mens Clinic
  

  Scottsdale, AZ, USA

  • Everyday communications with multiple clinics, patients, and other
  employees to maximize customer service and business progression
  through quality care and performance.
  • 4-16 New patients per day while assisting dozens more. Top
  coordinator in the company with highest sales average, highest positive
  customer responses, and nearly 95% success rate with overall patient
  care/treatment.
  
  

• October 2012 - February 2015
  Custom/Insurance Flooring Sales
  Brent’s Carpet One Floor & Home
  

  Santa Clarita, CA, USA

  • My sales duties include: Answering phones, in-home estimation,
  writing detailed work/material contracts, organizing work crews,
  working with insurance company CAD programs and paperwork,
  product education, corporate conventions, and office reception
  (phones, sales transactions, cleaning showroom).
  • Constant customer interactions, and ability to produce great customer
  Service.
  • General contracting and construction experience working with small and larger scale projects ranging from individual homes and up to commercial buildings (hospitals, government, manufacturing).
  • Necessity to manage time responsibly, organize multiple crew
  installations, provide consistent customer contact.
  • Ability to build relationships with customers to provide a greater quality of service.
  

• December 2008 - October 2012
  Sales Manager
  LA Fitness
  

  LA County, CA, USA

  • Managed 7 LA Fitness locations with six figure EFT operations.
  • Demanding sales goals and team organization/sales leadership with
  daily, bi-weekly, 30/31-day, 3-month, and 6-month performance goals.
  • Set up corporate accounts with 10-250 employee membership
  packages.
  • Upheld customer service and honest sales practice to produce business
  to customer relationship to further retain membership and referrals.