Background

Experienced administrative professional with over nine years of progressively responsible experience providing administrative, clerical, technical, and program support within education and nonprofit organizations. Demonstrated ability to support management and teams through document preparation, records management, budget tracking, meeting coordination, data accuracy, and public-facing service. Highly organized, detail-oriented, and experienced in applying policies, procedures, and confidentiality standards in regulated environments.

Job experience

• September 2024 - present
  Executive Assistant
  National School Theatre Awards
  

  London, England

  Executive Assistant for a UK based non-profit organisation known as “the Oscars for schools” celebrating middle and high school productions across England, Scotland and Wales, with an annual awards event in London’s West End at the Gillian Lynne Theatre.
  
  - Provided administrative, clerical, and technical support to senior management and program staff, acting as a liaison between leadership, internal teams, external agencies, vendors, and the public
  - Composed, edited, and proofread a wide range of documents including correspondence, reports, policies, applications, and financial documentation, ensuring accuracy and compliance with established procedures
  - Maintained electronic filing systems, including scanning, archiving, retrieval, and records tracking in accordance with organizational requirements
  - Collected, compiled, and organized data from multiple sources to support reporting, program tracking, and operational decision-making
  - Processed invoices, expense claims, and purchase requisitions; tracked expenditures; maintained budget records; and assisted with budget monitoring and reconciliation activities
  - Coordinated meetings, trainings, and program activities, including preparing agendas and materials, scheduling rooms, maintaining calendars, and documenting actions and outcomes
  - Communicated regularly with schools, community organizations, vendors, and service providers to exchange information, resolve issues, and coordinate program activities
  - Evaluated administrative processes and recordkeeping systems and made recommendations to improve efficiency and accuracy

• January 2017 - September 2024
  Executive Assistant
  Kensington Aldridge Academy
  

  London, England

  Executive Assistant to the Principal at a high-profile inner London school, with specific responsibility for planning and delivery of meetings, operations and events, as well as communications, marketing and PR.
  
  - Managed a complex executive calendar and inbox for the Principal responsible, ensuring effective prioritisation and readiness for decision-making, maintaining accurate calendars and ensuring rooms and materials were prepared in advance
  - Provided comprehensive office and administrative support to the Principal and senior leadership team within a large public-facing organization
  - Managed reception operations in a busy school environment, supervising reception staff, and covering front desk duties where required, greeting visitors, answering high-volume phone calls, and directing inquiries to appropriate staff
  - Prepared, reviewed, and processed administrative documents including contracts, HR documentation, correspondence, reports, and official records
  - Maintained confidential personnel, student, and organizational records in compliance with regulatory and data protection requirements
  - Coordinated meetings, committees, and training sessions, including agenda preparation, room setup, audiovisual coordination, minute-taking, and action tracking
  - Assisted with procurement and purchasing processes, including tracking requisitions, receiving invoices, monitoring expenditures, and maintaining fiscal records
  - Supported HR, finance, and operations functions through data entry, record maintenance, and document preparation
  - Supervised administrative and operational staff, maintaining consistent service standards and efficient workflows
  - Led internal communications functions, preparing, editing, and distributing staff bulletins, portal content, and briefing materials to support leadership priorities and ensure consistent, accurate messaging
  - Managed external communications and public information, including website content, publications, and media coordination, providing clear and professional communication to parents, staff, and external stakeholders
  - Participated in emergency and crisis response activities, supporting leadership through accurate recordkeeping, communications, and operational coordination

• September 2014 - January 2017
  School Librarian
  Kensington Aldridge Academy
  

  London, England
• September 2013 - September 2014
  Library Assistant
  Bacon's College
  

  London, England
• September 2012 - September 2013
  Supervisor
  Pylones
  

  London, England
• July 2011 - September 2012
  Team Leader
  High Society
  

  London, England
• October 2007 - August 2010
  Supervisor
  W.H. Smith Lewisham
  

  London, England

Education

• City, University of London
  Postgraduate Diploma in Library Science
  

  2015 - 2017

  MLIS postgraduate diploma in Library Science
• Queen Mary, University of London
  Master of Arts in English
  

  2011 - 2012

  Masters in English, with modules in English Literature and History departments
• Queen Mary, University of London
  Bachelor of Arts in English Literature
  

  2008 - 2011

  Undergraduate degree majoring in English Literature
• Camberwell College, University of the Arts London
  Foundation Diploma in Art & Design
  

  2006 - 2007

  Equivalent of an Associate Degree in Art & Design