Background

Friendly, detail-oriented customer service and administrative professional with 14 years of success in retail environments and 12 years supporting classroom and educational settings. Known for creating positive first impressions, maintaining accuracy in fast-paced roles, and supporting clients, families, and teams with professionalism and care. Brings strong organizational skills, multilingual communication (English, Romanian, Russian), and a proven ability to learn new systems quickly across customer-facing and administrative roles.

Education

• College of the Canyons
  Certificate of Specializations in Computer Applications
  

  2025 - 2026

  
  Certificate for computer application specialist, word processing specialist, database, spreadsheet analyst, and administrative assistant (Microsoft Office, Word, Excel, PowerPoint, Outlook, Access).
• Moldova State Univeristy
  Bachelor Degree in Romanian Literature
  

  1992 - 1998

  Teacher of Romanian Language and Literature.