Background

As a local professional with over 10 years of administrative experience across medical, financial, and business settings, I take pride in providing excellent customer service, supporting teams, and ensuring that daily processes run smoothly. My background has strengthened my organizational skills, attention to detail, and commitment to excellent service. As a member of this community, I am especially eager for the opportunity to contribute my expertise to your organization and support the important work you do.

Job experience

• December 2024 - present
  Book Keeper
  Optimum Drywall
  

  Santa Clarita, CA, USA

  - Independently manage full-cycle bookkeeping and financial administration for a construction
  business
  - Assist with job bidding, purchasing, vendor coordination, and contract-related documentation
  - Prepare and process payroll, workers’ compensation forms, liability documentation, and W-9s
  - Track invoices, assign proper coding, and process payments in compliance with internal
  controls
  - Maintain organized financial records and documentation systems
  - Support insurance claims processing and ensure accuracy of fiscal records

• February 2023 - November 2024
  Member Service Representative
  Oceanair Federal Credit Union
  

  Simi Valley, CA, USA

  - Processed high-volume financial transactions while ensuring compliance with federal banking
  regulations
  - Conducted daily reconciliations and performed audits five times per day with 0% error rate
  - Maintained audit logs and financial documentation in accordance with internal control
  procedures
  - Opened and processed new accounts, verifying documentation for completeness and
  regulatory compliance
  - Responded to member inquiries in person and by phone, exercising independent judgment to
  resolve issues
  - Assisted with reporting, documentation review, and data entry

• November 2015 - July 2022
  Medical Scribe
  The Retina Partners
  

  Encino, CA

  - Prepared, proofread, and maintained detailed medical documentation in EHR system
  - Coordinated patient scheduling and managed confidential records in compliance with HIPAA
  regulations
  - Processed payments, insurance communications, and financial documentation
  - Communicated with vendors, insurance providers, and medical staff to coordinate services
  - Managed inventory tracking and ordering of medical supplies
  - Assisted in compiling reports and maintaining organized patient records

• November 2013 - November 2015
  Receptionist
  The Retina Partners
  

  Encino, CA

  - Served as primary point of contact for patients, vendors, and medical personnel
  - Scheduled appointments and coordinated daily office operations
  - Processed co-payments, insurance claims, and billing documentation
  - Maintained filing systems and ensured documentation accuracy and completeness

• May 2011 - September 2013
  Office Assistant
  Applied Behavior Consultants
  

  Santa Clarita, CA, USA

  - Provided administrative support to supervisory staff
  - Managed high-volume calls and confidential client data
  - Assisted with payroll, accounts payable/receivable, and billing support
  - Maintained data entry systems and organized administrative records

Education

• National University
  

  2013 - 2015

  Business Administration Major